Privacy Policy
Last updated: 3 October 2026
Lexro (ABN 75 648 430 602) is committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use and protect information when you use www.lexro.com.au.
1. Information we collect
- Contact and order details: name, email, phone number, billing and delivery address, products ordered and order history.
- Payment information: processed by Shopify and our payment providers. We do not store full card numbers.
- Technical information: IP address, browser and device details, cookies and usage data.
2. How we use it
- To process, deliver and support your orders, returns and warranty claims
- To respond to your enquiries
- To improve our website and services
- To send marketing emails if you have opted in (you can unsubscribe at any time)
- To prevent fraud and keep our website secure
3. Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment providers, couriers, email and review platforms, and analytics and advertising services. Some of these providers may store information outside Australia, including in the United States.
4. Cookies
We use cookies to keep your cart working, remember preferences, understand site traffic and measure advertising. You can control cookies in your browser settings.
5. Security and retention
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and keep it only as long as needed for the purposes above or as required by law.
6. Access, correction and complaints
You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing sales@lexro.com.au. If you have a privacy complaint, contact us first and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Changes
We may update this policy from time to time. The latest version will always be on this page.
8. Contact us
Lexro (ABN 75 648 430 602)
12/65 Elizabeth Street, Wetherill Park NSW 2164, Australia
Email: sales@lexro.com.au