Shipping Policy
Last updated: 3 October 2026
Lexro ships to Australian mainland residential and business street addresses. We are unable to deliver to PO Boxes, parcel lockers, extreme remote areas or Australian island locations, so please provide a valid mainland street address.
1. Order processing
Orders are generally processed and dispatched within 1–2 business days after payment is confirmed. If an item is unexpectedly unavailable, we'll contact you to offer a new dispatch estimate or a full refund.
2. Delivery
We use express courier services such as Australia Post Express, StarTrack, Toll or Couriers Please, depending on the destination. Delivery times vary by location and courier network.
3. Shipping costs
Shipping costs are calculated at checkout based on the products, delivery location and applicable rates, and are shown before you pay.
4. Tracking
Once your order is dispatched, we'll email you tracking details so you can follow your delivery.
5. Delivery address
Please make sure your address is complete and accurate, including unit or business details.
6. Delays
We work with our courier partners to minimise delays, but delivery times can be affected by weather, peak periods, courier network issues and other events outside our reasonable control.
7. Contact us
Lexro (ABN 75 648 430 602)
12/65 Elizabeth Street, Wetherill Park NSW 2164, Australia
Email: sales@lexro.com.au