Refund & Return Policy

At Lexro, we want you to be satisfied with your purchase.

1. Returns

  • Items can be returned within 14 days of delivery

  • Products must be unused, in original packaging, and in resalable condition

2. Non-Returnable Items

  • Used or damaged items

  • Items without original packaging

  • Clearance or final sale items

3. Refunds

  • Once your return is received and inspected, we will notify you

  • Approved refunds will be processed to your original payment method within 5–10 business days

4. Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect

5. Damaged or Incorrect Items

If you receive a damaged or wrong product, contact us within 48 hours at sales@lexro.com.au with photos.